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- Fast $7.95 flat rate shipping Australia-wide.
- FREE SHIPPING on orders over $120 (within Australia).
- Same day dispatch Mon-Fri. *
- All orders are trackable.

* For orders placed before midday (excluding public holidays, sales, school holidays & peak season). Next business day dispatch for all other orders.

How much is shipping?
When will my order be dispatched?
How long will my order take to get to me?
Can I track my order?
Can I have my order sent via Express Post?
Are all your products in stock?

How much is shipping?
Orders with a product total over $120 – Shipping is FREE to anywhere in Australia.
Orders with a product total less than $120 – Shipping is $7.95 to anywhere in Australia.

When will my order be dispatched?
Same day dispatch for orders received and paid for before midday (AEST) Monday-Friday.
Next business day dispatch for orders received after midday or on weekends, public holidays, school holidays or during sales & peak times.

How long will my order take to get to me?
Delivery time will vary depending on the destination. We are located in Ballarat 3350 in Victoria. Normal delivery time is between 1-5 business working days depending on your location.

Can I track my order?
Yes, all our parcels are sent via Australia Post’s eParcel service, which includes tracking. Australia Post will send you an email containing tracking instructions once your parcel has been collected from our warehouse.

Can I have my order sent via Express Post?
Yes you can. Express eParcel delivery is available upon request (please contact us for this service). Express Post is charged at cost & is not included in the $7.95 flat rate shipping.

Are all your products in stock?
Our website uses an inventory control system that only allows you to order items which we have in stock. In the rare event that we are unable to supply an item you have ordered, we will offer you a full refund for the item.